Privacy Policy

At Miraya Couture B.V, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.mirayacouture.com or interact with us.

We may collect and process the following personal data:

- Identity Data: Includes your first name, last name, username, or similar identifiers.

- Contact Data: Includes billing address, delivery address, email address, and phone numbers.

- Financial Data: Includes payment card details (processed securely by third-party payment processors).

- Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

- Technical Data: Includes your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

- Usage Data: Includes information about how you use our website, products, and services.

- Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

We use your personal data to:

- Process and deliver your orders, including managing payments and refunds.

- Manage your account and provide customer service.

- Communicate with you about your orders, our products, services, and promotions.

- Personalize your experience on our website and recommend products that may interest you.

- Comply with legal obligations, such as tax and accounting requirements.

- Improve our website, products, and services based on usage data and feedback.

Under the General Data Protection Regulation (GDPR), we must have a lawful basis to process your personal data. We rely on the following legal grounds:

- Contractual Necessity: Processing your data is necessary for the performance of a contract with you, such as when you make a purchase.

- Legal Obligation: Processing is necessary to comply with a legal obligation, such as keeping records for tax purposes.

- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, unless overridden by your rights.

- Consent: Where required by law, we will obtain your consent before processing your data, such as for marketing communications.

We may share your personal data with:

- Service Providers: Third parties that provide services on our behalf, such as payment processing, delivery services, and IT support.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

- Legal Obligations: We may disclose your data to comply with legal requirements, such as court orders or government requests.

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure that it is protected by appropriate safeguards, such as Standard Contractual Clauses or by ensuring that the transfer is to a country deemed to have adequate data protection laws by the European Commission.

We take appropriate technical and organizational measures to secure your personal data and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to our site.

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Under the GDPR, you have the following rights regarding your personal data:

- Access: You have the right to request a copy of the personal data we hold about you.

- Rectification: You have the right to request correction of any inaccurate or incomplete data.

- Erasure: You have the right to request deletion of your personal data under certain circumstances.

- Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.

- Data Portability: You have the right to request the transfer of your data to you or a third party.

- Objection: You have the right to object to the processing of your data where we are relying on legitimate interests or for direct marketing purposes.

- Withdraw Consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at mirayacouture@outlook.com.

Our website uses cookies to improve your experience and analyze website traffic. For more information on how we use cookies and how you can manage them, please see our Cookie Policy.

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. The updated version will be posted on our website, and the date of the latest revision will be indicated at the top of this policy.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Miraya Couture B.V. 

Netherlands

Email: mirayacouture@outlook.com